IGC on behalf of the Chicago Department of Aviation (CDA) manages gate assignments, schedules and day of coordination activities at O’Hare, one of the world’s busiest and most connected global hubs.
This collaboration with AirportLabs will equip O’Hare with industry-leading tools to unify and optimize airport operations, from real-time flight data management to resource allocation and stakeholder collaboration. At the heart of this transformation is an innovative approach that enables the fast, seamless rollout of mission-critical operational platforms — including SkyCore AODB, Allegra RMS, the Airport Community App, and AirportLabs’ Data Router (ADR). This purpose-built framework for even the most complex multi-airport environments, ensures minimal disruption, scalable growth, and accelerated value realization.
Strengthening Operational Excellence through Strategic Partnership
Through their partnership, IGC and AirportLabs are setting a new benchmark for operational performance and innovation. Driven by the goal for O’Hare to become one of the world’s most efficient, resilient, and passenger-focused airports and utilizing AirportLabs’ globally deployed solutions and transformative implementation model, this collaboration is creating a unified digital ecosystem that optimizes complex operations and enhances the travel experience.
Together, IGC and AirportLabs are advancing global performance standards by transforming fragmented data flows into actionable insights and implementing trusted technologies already utilized by the world’s busiest hubs. AirportLabs' solutions, chosen by 25 airports in the past year alone, demonstrate the industry's confidence in their ability to deliver large-scale operational transformation with speed, reliability, and future-ready flexibility.
Key Technologies Driving O’Hare’s Transformation
By integrating SkyCore AODB — a cloud-native system centralizing operational data — and Allegra RMS — a dynamic resource management platform for managing gates, baggage systems — IGC and AirportLabs aim to:
● Reduce delays through predictive analytics and AI-driven resource scheduling.
● Enhance passenger flow with seamless, real-time updates across terminals.
● Strengthen collaboration among airlines, ground handlers, and airport staff via AirportLabs’ proven Airport Community App, already used by 400,000+ global users.
● Real-Time Data Integration: The AirportLabs Data Router (ADR) will harmonize data from legacy systems, IoT sensors, and airline partners, providing a unified dashboard for proactive decision-making.
● Future-Ready Flexibility: Modular design allows ORD to scale solutions as passenger volumes grow, ensuring the airport remains prepared for evolving aviation demands.
Systems Driving O’Hare’s Transformation
● SkyCore AODB (Airport Operational Database): Manages real-time flight schedules, aircraft movements, gate assignments, resource planning, and operational data — serving as the single source of truth for airport operations.
● Allegra RMS (Resource Management System): Dynamically allocates critical resources such as gates, stands, baggage belts, and check-in counters, optimizing efficiency based on live operational conditions.
● Airport Community App (ACA): A collaborative platform connecting airlines, ground handlers, security teams, and airport staff, enabling real-time decision-making and coordinated responses through Airport Collaborative Decision Making (A-CDM).
● AirportLabs Data Router (ADR): A powerful integration layer that connects legacy and new airport systems, ensuring seamless, reliable data flow across all critical operations.
“We’re excited to partner with AirportLabs to contribute more optimized operations and technological innovation to O’Hare as the airport undertakes these transformational improvements,” said Paul Lark, president of Chicago-based International Gate Control. “As O’Hare grows to meet the evolving needs of the traveling public for decades to come, we’re committed to delivering scalable solutions to make that growth as seamless as possible.”
"We are proud to support Chicago O’Hare, a global aviation leader, in setting a new standard for operational excellence," said Ligiu Uiorean, Director at AirportLabs. "Our Stream Implementation Framework, along with our portfolio of proven, scalable solutions, enables airports to transform complexity into clarity, accelerating modernization without compromise. Our partnership reflects a shared vision: leveraging technology that’s battle-tested at global hubs to elevate O’Hare’s operational excellence, passenger experience, and environmental stewardship."
About the Selection Process
The selection process was conducted by International Gate Control (IGC), which supports the Chicago Department of Aviation (CDA) to manage gate assignments, schedules, and day of coordination activities at O'Hare.
About AirportLabs
AirportLabs, a global leader in aviation technology, delivers the industry's most advanced and fully integrated Aviation SaaS ecosystem. With a decade of proven impact and deployments across 60+ airports — including some of the world's busiest international hubs — AirportLabs' cloud-native platforms redefine how airports operate, collaborate, and innovate. By seamlessly connecting critical operations, transforming complex data ecosystems, and enhancing real-time collaboration, AirportLabs empowers airports, airlines, and ground handlers worldwide to achieve unparalleled efficiency, resilience, and passenger experience.
About IGC
With 36 years of continuous service at one of the world’s largest and most complex airports, IGC has become a respected authority in airport management. Leveraging decades of in-depth experience in slot coordination, schedule facilitation, day of operations, and navigating complex issues, IGC has built a strong reputation for professional sophistication and reliability. Our team is known for its unique problem-solving capabilities, offering unmatched expertise in the airport industry. At IGC, we are committed to excellence, ensuring seamless operations while tackling the most challenging tasks with efficiency and precision.
