Careers

Site Reliability Engineer

About the role

AirportLabs provides a complete suite of products that drives efficiency in aviation. Our products and solutions help major airports, airlines, and ground handlers worldwide solve the hardest operational problems, improve efficiency, and develop the value of their services.

Our operations team is one of the best in the industry, delivering world-class SaaS solutions that enhance aviation efficiency. One in five passengers worldwide has had their journey improved by at least one of our products. We are reshaping the way aviation systems are built, delivered, and operated.

Key data for you to consider

  • Income: 2500 - 3400 GBP gross/month, depending on role fit and experience level
  • Yearly profit share 
  • Various performance and behaviour-based bonuses 
  • In-office or hybrid (partial office & partial remote)
  • Office location: Cluj-Napoca
  • Contract based on PFA or SRL with our UK entity 
  • Paid holidays

Responsibilities

  • Design, implement, and maintain monitoring solutions using Prometheus, Grafana, Loki, and internal tools to ensure system health and performance visibility.
  • Develop dashboards, alerts, and automated reporting to proactively detect and resolve infrastructure and application issues.
  • Ensure overall product health by monitoring key performance indicators, tracking uptime, and identifying trends affecting user experience and service stability.
  • Automate the deployment and configuration of monitoring systems, ensuring consistent, scalable, and maintainable observability across all environments.

Skills

  • Assuming responsibility, taking ownership, and delivering on promise.
  • Ability to communicate async and sync, and everything in between.
  • Ability to debug and troubleshoot problems
  • Proactive, accountable, and results-driven.
  • Humble and eager to learn, teach, and be taught

Experience

  • Previous experience with tools in our stack or similar technologies, with a strong interest in learning new ones.
  • Familiarity with version control, such as git
  • Strong Linux skills, system administration, shell scripting, package management, process monitoring, performance tuning, and troubleshooting.
  • Automation and scripting languages such as Bash, Python or similar

Nice to have

  • Bachelor’s degree in Computer Science or related technical field
  • Certifications such as: Prometheus Certified, Grafana Fundamentals

Our recruitment process for this role consists of two phases:

Phase 1: An initial interview with members of our Operations team. Candidates who complete Phase 1 will be given a timed technical assignment.

Phase 2: Following a review of all Phase 1 submissions, selected candidates will be invited to a final interview. During this interview, candidates will present their completed assignments to our team.

Career development

Should you be interested in further professional development, we will support you to boost your skills and capabilities. Being a product company, we have a wider breadth of departments and skills that may be attractive to you:

  • Team Leader
  • Manager
  • Architect
  • Head of department

We place efficiency at the core of our business. Our day-to-day efforts contribute to improving the quality of passengers’ travel experience all across the world.

We foster a values-driven culture; therefore, colleagues who join our team must abide by and uphold our company values: Assertiveness, Efficiency, Grit, Initiative, Kindness & Collaboration, Knowledge transfer, Openness, Ownership, Responsibility & Accountability, Predictability, Psychological safety, and Transparency.

To ensure your application is complete, we kindly ask you to fill out the attached form.

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