Careers

Information Technology Business Analyst

About the role - Business Analyst (jun/mid level)

AirportLabs is providing a complete suite of products that drives efficiency in aviation. Our products and solutions help major airports, airlines, and ground handlers worldwide solve the hardest operational problems, improve efficiency, and develop the value of their services.

We are looking for someone passionate and eager to know each and every detail our customer requires in order to ensure efficient airport operations for airports worldwide - we want a Business Analyst to join our team!

If you are a tenacious person with a mind for business and solving problems, you like talking to users and developers alike, you enjoy analysing business requirements and steering the conversation towards finding a solution, you enjoy documenting solutions thoroughly, then the Business Analyst Role is a fit for you, and we’d love to meet you!

Key facts to consider

  • 1250 - 2700 GBP per month, depending on role fit and experience level
  • Full-time, reporting to the Head of Product Delivery
  • Yearly profit share and various performance and behavior-based bonuses 
  • Read more about our benefits here: https://www.airportlabs.com/careers#benefits 
  • In-office or hybrid (partial office & partial remote)
  • Office location: Cluj-Napoca
  • Contract based on PFA or SRL with our UK entity
  • Paid holidays
  • Complete ownership of role and decisions
  • International Exposure

Responsibilities

  • Understand and document the problem to be solved
  • Translate business requirements and needs into product solutions
  • Coordinate with the product team members on the requirements clarification step and assist all the way to production release
  • Contribute to the development and improvement of the team practices and of the business requirements processes

Qualifications & skills

  • Excellent communication skills, both verbal and written in English and Romanian.
  • Bachelor's degree or higher, ideally from a technical institution.
  • Proficient in creating structured Requirements and Acceptance Criteria that minimize development rework and ensure technical alignment.
  • Comfortable interviewing clients/people about their behavior and needs
  • Capable of interpreting code to perform root cause analysis, validate data integrity, and optimize system integration workflows.
  • Expertise in transforming ambiguous stakeholder input into structured, hierarchical documentation

Nice to have

  • Certification in Business Analysis
  • Proficiency in using Spanish and/or French and/or German is a plus

Our recruitment process

We will use a two-step process for the recruitment of this role:

  • A practical exercise that we will ask you to present to the team.
  • An interview with the product team, where we aim to learn more about you and your skills for this role.

In order to keep a fair playing field and out of respect for all the candidates, no extensions will be granted. We aim to conclude the recruitment process within two weeks of the first contact.

Career development

Should you be interested in further professional development, we will support you to boost your skills and capabilities. Being a product company, we have a wider breadth of departments and skills that may be attractive to you:

  • Product Management
  • Project Management
  • Account Management

We place efficiency at the core of our business. Our day-to-day efforts contribute to improving the quality of passengers’ travel experience all across the world.

To ensure your application is complete, we kindly ask you to fill out the attached form

upload resume (paid option)
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.