About the role
AirportLabs provides a complete suite of products that drive efficiency in aviation. Our products and solutions help major airports, airlines, and ground handlers worldwide solve the hardest operational problems, improve efficiency, and develop the value of their services.
We are looking for a Bid Specialist to join our Sales team — someone who combines sharp writing with AI-powered production to win formal tenders in the aviation technology market.
Airports, government-owned operators, and ground handling groups buy technology through structured procurement: RFPs, RFIs, PQQs, and formal tenders. Every one of these requires a professional, accurate, and strategically positioned response. Your job is to make sure AirportLabs competes — and wins — in these processes.
This is an AI-first role. You will use AI tools to generate the majority of standard bid content — company overviews, product descriptions, technical architecture, compliance matrices — from our bid library, product documentation, and past proposals. Your human contribution is what AI cannot do: writing executive summaries that tell a compelling customer-specific story, positioning AirportLabs against the competition, exercising judgment on ambiguous requirements, coordinating cross-functional input under deadline pressure, and performing the final quality review that ensures every claim is accurate and every compliance point is substantiated.
If you enjoy working at the intersection of writing, technology, and structured problem-solving — and you want to be at the frontier of how AI changes professional work — this role is for you, and we'd love to meet you.
Key data for you to consider
- Income: 2300–3400 GBP gross salary/month, depending on role fit and experience level
- Yearly profit share
- Various performance and behaviour-based bonuses
- In-office or hybrid (partial office & partial remote)
- Office location: Cluj-Napoca
- Contract based on PFA or SRL with our UK entity
- Paid holidays
Responsibilities
- Produce complete bid responses for formal tenders (RFPs, RFIs, PQQs) using AI as the primary drafting engine — ingesting tender documents, generating compliance matrices, auto-drafting standard sections, and assembling submission-ready responses.
- Write and refine the sections that differentiate AirportLabs: executive summaries, strategic positioning, customer-specific value propositions, and responses to ambiguous or novel requirements.
- Own and maintain the bid library — the corpus of reusable content that feeds AI-generated responses. Configure AI to auto-update library sections when product documentation, release notes, or certifications change. Keep it current, structured, and accurate.
- Generate compliance matrices for each tender: map every requirement to AirportLabs capabilities, flag gaps early, and track recurring compliance patterns that inform the product roadmap.
- Coordinate cross-functional input from Product, Technology, Security, Finance, and Legal stakeholders. AI pre-populates each stakeholder's section from existing documentation — your job is to ensure timely review and approval, not to chase blank-page contributions.
- Maintain competitive intelligence relevant to bids and use AI to draft competitive positioning sections tailored to each tender's context.
- Track bid metrics (win rate, bid cost, submission timeliness, compliance accuracy) and use AI to analyse win/loss patterns. Identify and implement process improvements that reduce bid cost while increasing quality.
- Conduct final quality review of every response before submission: accuracy of product claims, compliance completeness, formatting, and alignment with tender requirements.
Qualifications & skills
- 3+ years in bid management, proposal writing, or sales operations in B2B enterprise technology (SaaS preferred).
- Demonstrated experience with formal procurement processes: RFPs, RFIs, PQQs, and structured tenders. Comfortable with compliance matrices, mandatory requirements parsing, and tender evaluation criteria.
- Excellent writing skills in English — both the precise, compliance-oriented writing that tenders require and the persuasive, strategic writing that wins them. Fluency in Romanian is mandatory for internal collaboration.
- Proficiency with AI tools for content generation: experience using AI to draft, refine, and structure written content at scale. You should be comfortable configuring AI workflows, curating the knowledge base that feeds them, and critically reviewing AI-generated output for accuracy. If you have not used AI for professional writing yet, you should be demonstrably eager and capable of learning.
- Cross-functional coordination skills: ability to get timely input from multiple stakeholders under deadline pressure without creating friction.
- Attention to detail: a missed mandatory requirement or an inaccurate product claim can disqualify a submission.
- Ability to work under deadline pressure: tenders have fixed submission deadlines, often with compressed timelines.
- Bachelor's degree or higher, ideally from a technical or business institution.
Nice to have
- Experience with bid management platforms (Loopio, Responsive, Qvidian, or similar)
- Familiarity with the aviation, airport, or transportation domain — understanding how airport authorities and government entities buy technology accelerates your effectiveness significantly.
- Proficiency in Spanish and/or French and/or German is a plus — some tenders require responses in the buyer's language
- Experience with security and compliance frameworks (SOC 2, ISO 27001, GDPR) in a bid context.
- Certification in bid or proposal management (APMP or equivalent)
Our recruitment process
We will use a three-step process for the recruitment of this role:
1. A first questionnaire on bid management and AI-assisted writing with the candidates who have been selected based on the CV & motivation description.
2. A first interview with the candidates who have been selected based on the questionnaire, where we will discuss bid management experience, your approach to AI-powered production, and relevant experience with formal tenders.
3. A practical exercise will be sent over email to the candidates selected: you will receive a sample RFP section and be expected to produce a bid response using AI tools within 4 working days, then present your approach and output.
Career development
Should you be interested in further professional development, we will support you to boost your skills and capabilities. Being a product company, we have a wider breadth of departments and skills that may be attractive to you:
- Account Management
- Product Management
- Marketing
- Sales
- Top Management
We place efficiency at the core of our business. Our day-to-day efforts help improve the quality of passengers' travel experience worldwide.
We foster a values-driven culture; therefore, it is essential that colleagues who join our team abide by and uphold our company values: Assertiveness, Efficiency, Grit, Initiative, Kindness & Collaboration, Knowledge transfer, Openness, Ownership, Responsibility & Accountability, Predictability, Psychological safety, and Transparency.
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